30 days, money back.
Ask inside 30 days of paying and you get the subscription back. No form, no exit interview, no talking you out of it.
Last updated 20 September 2026
The 14 days before any of this
The trial is 14 days and takes no card, so there is nothing to refund and nothing to cancel. If you do nothing at the end of it, nothing is charged. That is the whole mechanism.
What comes back
- A yearly plan, inside 30 days: the full year, refunded.
- A monthly plan, inside 30 days: the month, refunded.
- Extra truck slots bought in that window, refunded with the rest.
The one thing that does not
Reading a rate confirmation and looking up the miles to a pickup both cost us real money at the moment you use them, and that money has already left our account by the time you ask for a refund. So the refund is the subscription less what your account actually spent doing those two things.
For a normal month that is a couple of dollars. It is never an estimate or a flat fee: it is what your own account rang up, and you see the exact figure before anything is refunded. If the number looks wrong to you, say so before you accept it.
Why we do it this way rather than just eating the cost. A flat restocking fee would charge somebody who tried the app twice the same as somebody who ran 300 loads through it. Charging the real figure is the only version where a light user is not subsidising a heavy one, and it is the only version we can show you the arithmetic for.
Cancelling
Cancelling is a button in the app, not an email to support. You keep the time you have paid for, and it does not renew.
What happens to your data afterwards
Nothing is deleted and nothing is held over your head. Whether you cancel, refund, or just let the trial run out:
- Every load you entered, and what each one made, stays.
- Your books and your dispatcher pay history stay.
- Your broker list stays.
- All of it downloads as spreadsheets, any time, for good.
What stops is the working part: adding new loads, pricing the next one, reading rate confirmations and adding dispatchers. Pay again and it picks up exactly where it was.
If you would rather your account and everything in it were deleted outright, ask and we will do it. See what we do with your data.
How to ask
Use the feedback button inside the app, or reply to any email we have sent you. A person reads it. Refunds are processed back to the card you paid with.
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